Indian Telecom Folder

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Suppiah
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Re: Indian Telecom Folder

Post by Suppiah »

BSNL has stopped bothering about fixed line. It was a nice bogey to plunder dole from private players but with that drying up now, they have stopped caring. The linemen say there is complete ban or purchasing cables so they have to scavenge for them in disconnected homes etc. They force you take WLL at times, even if they have to pull cables hardly a couple of hundred meters to give you a line.

Since BSNL sets the floor, Airtel et al have decided to be just an inch or so ahead so dont invest in fixed line either. Perhaps they too, like me are waiting for 3G to solve this burden of digging around cables.

The unions blame everyone and anyone other than of course, themselves and their pampered cadre. After years of treating customers like ration shop handlers treating slum dwellers queuing up for Kerosene, now they are scrambling to reverse course with half-heart support from staff used to old ways. All the while they try to reverse years of liberalisation and go back to 50s and 60s. The rank and file staff have absolutely no respect for their bosses because they know the bosses cant buy a pencil with their own powers and cant hold back even one of their increments, let alone sack them. They work as they please depending on what their own conscience tells them.

Had they seen writing on wall years ago it would have made a world of difference. They could have been a Singtel.

Far from private players sabotaging BSNL, there are credible allegations of BSNL doing other way around especially in the area of connectivity, price gouging for linkups etc. As dominant incumbent fixed line operator they tried to milk it and treat it like a privy-purse. Now it is a mill around their neck. Instead of allowing Reliance, Tata to offer ISD calls on their network and collect commission thereby creating cash flow, they tried to sue them for not declaring ISD revenue on their own network for dole.
Last edited by Suppiah on 06 Feb 2010 17:00, edited 1 time in total.
Suppiah
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Re: Indian Telecom Folder

Post by Suppiah »

Re calling BSNL, it is possible but you have to learn the art.

Dont call within 1 hr of opening hour since they have not settled in.
Dont call within 1/2 hr of lunch hr prior and after because you will get 'ootaku hogidare' or its regional equivalent
Of course, dont call within 1 hr of closing time because you will be (politely these days) asked to call tomorrow.
Of course, dont be silly and try to call during weekends or holidays.

Furthermore, you have to call about a dozen numbers to get the unlisted and mysterious number of the exact babu that deals with your problem. For each call follow above listed procedure.
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Re: Indian Telecom Folder

Post by vera_k »

BSNL have to improve their customer service to get ahead. I'm sure their management is not unaware of this problem since so many people meet senior officials like Divisional Engineers to get basic things done. There is merit in a management shakeup if the management hasn't proposed doing something about this.
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Re: Indian Telecom Folder

Post by Suppiah »

There is no point in management shakeup. They just cant get the unionised cadre to do what the management (on a micro, macro, day to day, strategic and at any level) tells them to do. The union instead tells them what they will do. They also have their Stalinist union bosses that every day second-guess every management decision and gives gyan on how to run the company as if they are gurus in this. Take credit for every good thing and wash their hands of everything that is wrong.

Unless they sack every one and wipe slate clean and start afresh (which has about as much chance as Chennai having snowstorm), there is no way these entrenched attitudes are going to change that too, when the cadre knows their jobs are secure from everything short of nuclear holocaust and perhaps even then. What they are trying is half-hearted attempts to show some care for customer, all the while cursing management and adopting hostile attitude. What they fight for with biggest mouth and loudest noise is for restoring monopoly or if that is not possible, give them enough dole to keep surviving without doing anything.

The cadre have to stop dancing to Stalinist tunes. Start caring for the country and their own long term future. Then there is some chance of reform.
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Re: Indian Telecom Folder

Post by Rishirishi »

Dont think such radicle mesures are neede.
1 Stop payout of salaries, if the company is not able to make profit.
2 Offer early retirement to parts of the aged staff
3 Offer incentives to units that do well.
4 No bonus for units that do nor make profits.
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Re: Indian Telecom Folder

Post by David Saenz »

Telcos dump ARPU, go back to revenue, costs and net profit
MUMBAI: It’s back to the basics for India’s telecom industry. After a sustainted thrust on subscriber additions and average revenue per user
(ARPU), cellular operators, after a decade, are going back to the more conventional metrics like revenue, costs and net profit to measure their performance in the hyper-competitive market. “These so called pseudo telecom measures like ARPU and churn in India mean little in 2010 as against what they meant in 2002,” said Idea Cellular MD Sanjeev Aga. While gross subscriber additions are going up, the number of people with new mobile connections is much smaller because of one user having multiple sim cards
Bharti Airtel director Akhil Gupta too said that while the country has 520 million mobile subscribers, the real users would be about 415 million. “The overall marketplace of 520 million does not reflect the real density, which could be 80% of that. Monthly additions of 15 million are not real customers, which could be just 10 million,” he said.
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Re: Indian Telecom Folder

Post by AjayKK »

Indian telecom monthly update (December 2009)

Detailed article with subscriber data.

BSNL and Raja come full circle
The recent fracas over the 93 million line tender of the BSNL, which has been reported in detail by this newspaper, once again brings out that all is not well in the manner in which the communications and IT minister A Raja has been running the high-profile and significant department of telecommunications.

In a way, we are seeing Raja’s relations with BSNL coming full circle. The company has been severely damaged by him in recent times, as he caused delays in the tender it floated in 2006. Ironically, in his second stint in the ministry, Raja is so keen that the tender gets awarded; he did the politically incorrect thing of writing to the Prime Minister despite a Central Vigilance Commission enquiry into the alleged irregularities in the tendering process that it be allowed to sail through. It is the same old pretext—corporate rivals are out to kill BSNL.

Earlier, the same argument was made by everyone else but Raja. After first taking charge of the ministry, he was unconvinced and sat over the company’s 45 million line tender in 2007, claiming that the price was high and needed to be lowered. The tender had been finalised by his predecessor who happened to be from his party but had fallen out with the DMK patriarch at that time.

So, one should certainly welcome Raja’s sympathy for the company, albeit some two years later. But won’t it be in the interest of transparency, by which politicians and ministers swear, to tell the nation what lies behind this change of heart? Is it a coincidence that a government nominee on the board of BSNL, who’s a joint secretary rank official, got transferred out of the DoT to BSNL a day back and it was the same official who had submitted a dissent note on the final award of the tender? Does the whole thing not demand a greater explanation?

It was the delay on Raja’s part to clear the tender on time in 2007 that cost BSNL dear. The company lost its second-largest position in the GSM space to Vodafone-Essar, and later its numero uno position in terms of fixed as well as mobile customers to Bharti Airtel. Yet, a year later the company floated a 93 million line tender, one of the largest in the world!


The other problem is with regard to the specifications in the tenders. Industry grapevine has it that the technical requirements are so stringent that right from the start it is designed to favour some pre-selected party. It surely can’t be a coincidence that in the previous tender a global vendor like Motorola got disqualified on technical grounds and this time around Nokia Siemens met with the same fate. It’s true that in both cases the parties did not get relief from the requisite legal channels but the irreparable damage to BSNL had been done.

Looks like Raja will set the Sun on BSNL and take it to the league of AI.
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Re: Indian Telecom Folder

Post by Suppiah »

http://beta.thehindu.com/business/Indus ... epage=true

TRAI talks up 4G...reminds me of a saying - 'There is no woman to call wife as yet, talks about naming the son'. Bring on the 3G first you stone age morons.
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Re: Indian Telecom Folder

Post by Abhijeet »

Is it possible or desirable to skip 3G entirely and go to 4G?
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Post by Suppiah »

As these are mostly evolutionary not totally different technologies, I guess it should be but problem will be financial - networks will be horribly expensive as they are new and on one barring some in Europe are using it. There could be further changes to technology as well. Indian market does not support such fast churning of handset, modems etc. that too high cost ones.

We should at least wait for Sing/HK to start using it as these are the tech leaders. In the meantime get 3G to give us internet @ 3-7mbps which is more than enough if coverage is good at least in cities.. Our operators can even buy up equipment scrapped by richer countries as they move to 4G dead cheap.
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Re: Indian Telecom Folder

Post by vera_k »

Of course leapfrogging to 4G is desirable. What with the reported bandwidth problems caused by the iPhone, 3G seems completely unable to cope with the demands of a data network.
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Re: Indian Telecom Folder

Post by Suppiah »

4G is desirable but should not be an excuse to delay 3G by another decade. The bandwidth concerns dont apply to India. Unlike advanced countries where everyone uses latest 3G phones and lots of data, out here 90% of people use black and white or basic color phones costing < Rs.2k, that have no 3G, data whatever. That will take years to change.
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Re: Indian Telecom Folder

Post by vera_k »

That's just the thing. One device - the iPhone - has slowed down AT&T's 3G network to a crawl. The volumes in the US are nowhere close to what they will be in India which is deficient in broadband internet as it is.

Customers Angered as iPhones Overload AT&T
Suppiah wrote:4G is desirable but should not be an excuse to delay 3G by another decade.
3G is last decades technology while 4G is here and now. Since 3G has not been deployed in India yet, it can be skipped by going directly to 4G.
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Re: Indian Telecom Folder

Post by David Saenz »

BSNL, MTNL on fast track to roll out MNP
The DoT had sought status report of the telecom operators last week on MNP preparedness, BSNL chairman Kuldeep Goyal told PTI.

"We have made all the prepartions... got security clearance for the Gateway from DoT and have ordered the equipment. We are working hard to meet the deadline."

A senior MTNL official said the PSU would start equipment testing with other operators from the second week of March.

He said the effectiveness of the network in implementing the MNP would to a large extent depend on the preparedness of other operators as well.

Meanwhile, top private operators like Bharti Airtel, Reliance Communications, Vodafone Essar are already ready with MNP-enabled network.
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Re: Indian Telecom Folder

Post by Vipul »

GSM subscriber base at 394.2 mn;Jan sees 13.7 mn new users.

Tata has added 3 Million new users in January.Assuming Reliance adds just 2.4 million new customers,then last months new additions record of 19.1 Million will be surpassed. :)
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Re: Indian Telecom Folder

Post by Suraj »

Can anyone who watches the telecom sector closely describe what factors led to the increase in the monthly subscriber count from the earlier 7-8 million/month to almost 20 million/month now ? The increased thrust to rural areas starting a couple of years ago probably helped. Still, the rate of growth is absolutely staggering, particularly since big cities are now saturated with near 100% subscriber penetration. It was barely 2 years ago that the subscriber base overtook the US level of ~280 million, and now it's already almost 550million!
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Re: Indian Telecom Folder

Post by Vipul »

While the new users in B and C circles are increasing % wise, numerically still a larger share of the connections are from the Urban areas.
Atleast 25-30% of the new connections are not unique (Multi Sim Users).Also all the Big Metros would continue to add new users till the penetration rate is 125% or more.While Delhi and Mumbai both have crossed 110% and have the highest penetration rates, there is still scope for growth there.
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Re: Indian Telecom Folder

Post by krishnan »

Various factors are the reason fro the sudden rise. One of them being, it has become very common for people to go for multiple connections these days.
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Re: Indian Telecom Folder

Post by Bheem »

The "actually" conneted mobile phones may not even be 20% of the reported figure of 520 million
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Re: Indian Telecom Folder

Post by Akshut »

^^ How Sir? :roll:

Very few percentage of people have two cell phones or dual sim cell phones. Also many people keep buying new nos. every few months, just for extra use. These nos. also count in the subscriber base. Anyways, 20% is a very low figure. It has to be in the range of at-least 350-450 million. But its just a rough estimate. It's almost impossible to find out the actual figure.
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Re: Indian Telecom Folder

Post by harbans »

Can anyone who watches the telecom sector closely describe what factors led to the increase in the monthly subscriber count from the earlier 7-8 million/month to almost 20 million/month now ? The increased thrust to rural areas starting a couple of years ago probably helped. Still, the rate of growth is absolutely staggering, particularly since big cities are now saturated with near 100% subscriber penetration. It was barely 2 years ago that the subscriber base overtook the US level of ~280 million, and now it's already almost 550million!

Suraj ji, i also thought about this and i think what is happening is this: Around 20 million people pass from school to college and studies to working life. If you include rural folks buying too the sales figures should be around 20 million /month for a country the size of India. School going children hardly have phones, but students in college do have one. nowadays. Any youngster out of school making 7k a month or more can and does buy a cell. As we develop i think the figure should go upto around 25 m -30 million a month. JMT/
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Re: Indian Telecom Folder

Post by Rishirishi »

harbans wrote:Can anyone who watches the telecom sector closely describe what factors led to the increase in the monthly subscriber count from the earlier 7-8 million/month to almost 20 million/month now ? The increased thrust to rural areas starting a couple of years ago probably helped. Still, the rate of growth is absolutely staggering, particularly since big cities are now saturated with near 100% subscriber penetration. It was barely 2 years ago that the subscriber base overtook the US level of ~280 million, and now it's already almost 550million!

Suraj ji, i also thought about this and i think what is happening is this: Around 20 million people pass from school to college and studies to working life. If you include rural folks buying too the sales figures should be around 20 million /month for a country the size of India. School going children hardly have phones, but students in college do have one. nowadays. Any youngster out of school making 7k a month or more can and does buy a cell. As we develop i think the figure should go upto around 25 m -30 million a month. JMT/
There are 3 reasons.
Costs have come down, as income has grown. I think it is possible to get a telephone connection for less then 1500 rupees (including card, phone etc)

The equipment has become cheaper, hence there has been a growth in the network. Further all vendors have to make availalbe their base stations for competitors. This has brought down the cost of rural roll outs.

The third reason is simple peer preshure that has reached lower segments of the society.
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Re: Indian Telecom Folder

Post by vipins »

India to launch MNP by May: A Raja
Confirming that the much-awaited Mobile Number Portability (MNP) will miss yet another deadline, Information Technology and Communications Minister A Raja on Friday said that the government is planning to launch MNP by the first week of May.
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Re: Indian Telecom Folder

Post by putnanja »

My family member has Reliance CDMA mobile phone service in Bangalore. Reliance has both CDMA and GSM now in Bangalore. Is it possible to switch to GSM phone service and will it retain same number and balance in the prepaid account?
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Re: Indian Telecom Folder

Post by krishnan »

Rishirishi wrote:
harbans wrote:Can anyone who watches the telecom sector closely describe what factors led to the increase in the monthly subscriber count from the earlier 7-8 million/month to almost 20 million/month now ? The increased thrust to rural areas starting a couple of years ago probably helped. Still, the rate of growth is absolutely staggering, particularly since big cities are now saturated with near 100% subscriber penetration. It was barely 2 years ago that the subscriber base overtook the US level of ~280 million, and now it's already almost 550million!

Suraj ji, i also thought about this and i think what is happening is this: Around 20 million people pass from school to college and studies to working life. If you include rural folks buying too the sales figures should be around 20 million /month for a country the size of India. School going children hardly have phones, but students in college do have one. nowadays. Any youngster out of school making 7k a month or more can and does buy a cell. As we develop i think the figure should go upto around 25 m -30 million a month. JMT/
There are 3 reasons.
Costs have come down, as income has grown. I think it is possible to get a telephone connection for less then 1500 rupees (including card, phone etc)

The equipment has become cheaper, hence there has been a growth in the network. Further all vendors have to make availalbe their base stations for competitors. This has brought down the cost of rural roll outs.

The third reason is simple peer preshure that has reached lower segments of the society.
Lats but not the least , migration. Especially the construction labours, their frequent travel and relocation had made it almost mandatory for them to have a mobile phone so that they can call their family/loved once to talk to.
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Re: Indian Telecom Folder

Post by Rishirishi »

What is the cheapest moblie solution in India? Mobile + sim + cards?
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Re: Indian Telecom Folder

Post by krishnan »

Around 1500 rupees
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Post by svinayak »

Nokia to Pilot Mobile Financial Service in India
John Ribeiro, IDG News Service
http://www.pcworld.com/article/189343/n ... k=rss_news
Feb 15, 2010 6:50 am
Nokia said Monday it will run a commercial pilot of its Nokia Money mobile financial service under an agreement with India's Yes Bank.

Yes Bank's Mobile Money Services will allow mobile users to transfer money to another person by using the person's mobile phone number and also pay utility bills, Nokia said on its Nokia Conversations blog (http://conversations.nokia.com/2010/02/ ... dia-video/). The service is being tested in the city of Pune in western India.

Mobile payment systems are already in place in India from financial institutions such as Citibank and some local Indian banks.

Nokia Money is being tested in India because it has 1.2 billion people and over 500 million mobile subscribers, said Gerhard Romen, Nokia's director for alliances. For many of those users, their mobile phone is their only link to the Internet because they do not have PCs, he said. People who don't have credit or debit cards will now be able to transact online with the new service, he said.

Nokia introduced Nokia Money in August as a new mobile financial service. The service is based on the mobile payment platform from Obopay, a company in which Nokia invested in last year.
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Re: Indian Telecom Folder

Post by manish »

Rishirishi wrote:What is the cheapest moblie solution in India? Mobile + sim + cards?
I think it should be somewhere around 700-800 rupees with one of the CDMA operators like Reliance and Tata Indicom. They used to put together packages comprising of a barebones ZTE/Huawei handset+Prepaid SIM+minimal talktime for such prices a couple of years ago.

Don't know if these prices are still valid though.
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Re: Indian Telecom Folder

Post by arun »

Subscriber base at the end of January 2010 touches 581.81 million phones for a tele-density of 49.50:

India adds record 19.9 mln mobile subscribers in Jan
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Re: Indian Telecom Folder

Post by svinayak »

Image
Indian Mobile Phone Sniffs Out Funny Money

http://www.fastcompany.com/1564075/indi ... y-software
We very rarely feature foreign cell phones in Fast Company, but that's because we're crashing iPhone snobs (that's a joke, albeit one with more than a half-truth about it.) But Indian firm Intex Technology's $100 cellphone has a software app on it that beggars belief.
As well as its unique triple-SIM slot, the IN5030 has an app that works as a counterfeit currency checker. The software currently only works on rupee notes, but I'd be interested to know the impact this cell might have on those rather beautiful zero-rupee notes we featured earlier this month.
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Post by ArmenT »

The counterfeit money checker idea is not new -- Andrew (Bunnie) Huang blogged about seeing one last year in the SEG phone mart of Shenzhen.
http://www.bunniestudios.com/blog/?p=284
The triple SIM idea appears to be very unique though.
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Post by Hari Seldon »

Broadband to get Rs 18K cr push
NEW DELHI: Access to broadband services in India has been a failure in the otherwise high performing telecom sector. To address this challenge, the government is planning to spend Rs 18,000 crore over three years to lay a five lakh km optic fibre cable (OFC) network to reach every gram panchayat.

The formation of a Group of Ministers (GoM) to monitor and review the implementation of this broadband initiative is also being considered. Whether the GoM will invite the private sector to participate in the planning of this initiative and focus on wireless as a means of delivery, remains to be seen.

An infrastructure company will be carved out of BSNL to implement the project and work with other PSUs like Power Grid Corporation of India (PGCIL) and RailTel. The venture will be supported financially by the Universal Services Obligations Fund (USOF), which holds a large amount of unutilized resources.
Wow.
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Post by vera_k »

^^^

Since the mobile operators are in spate, the government should expedite 4G approvals and use that for the broadband rollout. Fiber optic rollout is unlikely to improve broadband penetration due to the last mile problem.
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Post by kmkraoind »

BSNL has 1 lakh excess staff: Panel
BSNL reportedly has over three lakh workers and is one of the largest employers in the country along with the Railways. This makes the employee base of the state-run telecom company ten times more than the private operators. For example, Bharti Airtel, which has over 122 million subscribers across the country, has just about 25,000 employees to manage the operations.
In the mobile segment, Bharti has 10,500 customers per employee.

In comparison, BSNL has 65 million wireless subscribers and 27.9 million fixed-line users for which it has three lakh employees. This makes its customer-to-employee ratio 350.
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Post by Abhijeet »

Agreed with vera_k; the last mile is one of the problems, along with the oligopoly on international bandwidth. I believe there is an oversupply of domestic backbone bandwidth, since I regularly read reports about how the Railways, Reliance etc own thousands of kilometres of dark fibre that is not worth lighting up.

The GOI is just talking about laying another backbone. Is the Railtel capacity fully utilized?

I suppose a FTTGramPanchayat scenario is desirable for general rural connectivity, but it's not going to make broadband for the average user much faster.
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Post by Suppiah »

The unions dont agree there is overstaffing, instead they see SHORTAGE!!!...are they running a college with teacher pupil ratio of 1:30?

http://www.telecomtiger.com/Corporate_f ... ction=S162
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