By Dan Tynan
http://is.gd/cVc9m
In the workplace you'll generally meet three kinds of personalities:
Type A, Type B, and Type IT.
The last are a breed apart from the rest.
We're not sure what it is about technology that draws certain types of people while repelling others. In any case we've identified the eight classic personality types you'll find in virtually any reasonably sized IT department.
IT personality type No. 1: The Empty Suit
Job title(s): Department manager, business analyst
Profile: Hired to be a liaison between top-level management and the techies -- with whom top-level management, or anyone on the business side, would rather not deal directly. Acts as a go-between during client visits to keep the geeks at a safe distance.
IT personality type No. 2: The Scary Sys Admin
Job title(s): Network administrator, database administrator
Profile: Your company can't run without him -- and he knows it. Fortunately, he likes dealing with machines far more than people, so you can rest easy, confident that he spends way more time keeping your systems up and running than may even be necessary.
IT personality type No. 3: The Human Roadblock
Job title(s): Software developer, enterprise architect, systems administrator
Profile: No matter what task or project is presented, the Human Roadblock responds in exactly the same manner: It can't be done.
IT personality type No. 4: The Angry Support Drone
Job title(s): Support tech (what else?)
Profile: Hired to schlep from desk to desk fixing the computers of people deemed unworthy of their time. Will do what you ask, and not one iota more.
IT personality type No. 5: The Übergeek
Job title(s): Software engineer, senior programmer
Profile: Fiercely intelligent, stubbornly logical, and disturbingly anti-social. In other words, what most people think of when asked to describe a techie. In Myers-Briggs nomenclature, the Übergeek would be classified INTJ -- an introverted, intuitive-thinking, and judging person. If the Übergeek absolutely must communicate with beings of inferior intelligence (i.e., you), she would rather do it by e-mail. But if she can avoid all human contact, that's OK, too.
IT personality type No. 6: The OS Fanboy
Job title(s): Help desk, support tech, programmervista
Profile: There is only one true path -- and, more important, only one true operating system -- for this person. All nonbelievers are heretics whose tech needs will be quietly ignored. Though most commonly associated with Apple products, often aligned with Windows or, more likely, Linux -- the more obscure the distro, the better. Every conversation ends with a discussion of why their OS of choice is superior, despite the fact that your company doesn't use it.
IT personality type No. 7: The Promiser
Job title(s): Outbound sales, business development
Profile: There is nothing this person won't say to close a deal. You want features the original product was never designed to deliver? Done. You need it within six months? The Promiser will get it to you in three. Of course, he or she doesn't have to deliver anything -- that's a job for the developers. Delays, cost overruns, and impossible feature-set requirements are all someone else's headache.
IT personality type No. 8: The Shadow
Job title(s): Unknown
Profile: It's not my problem, it's not my job, it's not my fault -- that's the mantra of the Shadow, who somehow manages to take up space in the IT department (and on the payroll) without actually filling it. No one's sure what the Shadow does, mostly because he or she has become expert at doing as little as possible. Over time, the Shadow may be handed management responsibilities, at which point this individual morphs into the Human Roadblock.
Did we miss any classic IT types?